Shipping & returns

Online Ordering (from Midland Power's Website Only)

£60 carriage paid on spare parts (UK mainland - Zone 1 only).*
*Excludes IV & KW post codes.
Zone 2 post codes are £185 carriage paid on spare parts

To view our new carriage zones map please Click Here

UK mainland orders of a nett value of £95.00 or more will be sent carriage paid. (*EXCLUDING MACHINES). On orders below £95.00 nett, carriage will be charged. (Details from our sales office).
Northern Ireland orders of a nett value of £225.00 or more will be sent carriage paid. (*EXCLUDING MACHINES). On orders below £225.00 nett, carriage will be charged. (Details from the sales office).
Back orders are sent free of carriage. (N.Ireland and UK mainland only)
Outside UK mainland and N. Ireland carriage is charged at cost. Prices are available from the sales office.
* Carriage for machines will be charged at cost - Quotes available from our sales office.

All orders are normally despatched on the day of receipt and are sent on next day carriers (UK mainland only), except pallets where 2-3 day services are used unless otherwise requested. Outside mainland UK, 2-3 day services are used. Midland Power does not guarantee these services and cannot be held responsible for delays.
Guaranteed next day delivery is available on request. Carriage will be charged depending on the weight and destination. Full details of this service are available from the sales office.

Claims for shortages and damage must be notified to Midland Power in writing within four working days of receipt of goods.
Replacement goods for damaged/defective items will be charged for and credited on return of said goods once a satisfactory inspection has taken place.
Goods incorrectly ordered will only be accepted back under the following conditions;
- (A) That the goods are in saleable condition.
- (B) That the original packaging is still intact.
- (C) A 20% handling charge will be levelled for admin costs.
- (D) No credit will be given with regards to returned carriage.
Goods that have been specially ordered in and are a non-stock item will not be accepted back for credit.
Items for credit will not be accepted back later than 30 days after the invoice date.
In the case of error by Midland Power, the goods will be collected without charge.
Authorisation must be obtained in the form of a returns note number for all returns, failure to include this with the returned goods will result in the claim being rejected and the goods returned with carriage being charged.